Policies and Procedures

Details of key policies and procedures can be supplied on request and are kept in our offices at ROXY AVENUE. Examples of policies and procedures include:

Whistle blowing
POVA/SOVA
Health and safety
Pets policy
Safe handling of medication
COSSH
Hand washing
Anti-discrimination policy
Food hygiene
Service User rights
Activities and entertainment
Missing persons
Policy on aggression and violent behaviour

Manual handling policy

As a provider of Care Services, Golden Nest Care Homes (Roxy Avenue) is regulated by The Care Quality Commission (CQC) an independent regulator of health and adult social care in England. The CQC inspects care homes on regular basis through unannounced inspections and complete detailed reports on their findings. These reports indicate the homes compliance with essential standards. Click Here to read our inspection reports on CQC website.

Care We Provide

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Care Planning

Person Centred Care

About Us

Who We Are

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Vision, Mission and Core Values

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Our Policies and Procedures